We are always interested to hear your feedback and comments! You can get in touch with us via Twitter at @storenextdoorUK or email us at


For general enquiries please call us on: 

0845 004 3070 (Monday - Friday 9.30 - 5.30)


For sales please call Graeme Walker on: 

0845 004 1045 (Monday - Friday 9.30 - 5.30)


If you need help with using the site, with a listing or with a contract, you can also email us at Someone from the team will get back to you as soon as possible.


Insurance and Claims

For queries about the terms please check to see if they are covered in the Insurance section.  

The Storenextdoor service is insured by Aviva (the Underwriters) and administered by Pavey Group (the Broker).
If you need to discuss the terms of the insurance cover, please call Ian Yendall at Pavey Group on: 01392 880000.

If you need to report or discuss a claims issue, please contact Miss Orrianda Wellington at Pavey Group on: 01392 880000.

Pavey Group offices are open Monday to Friday from 9am to 5.15pm.

If you'd prefer to e-mail us about your claim, please get in touch with and the Pavey Group claims team will respond as quickly as possible. Please include a telephone number and the best time to call you.